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A Summary of the Breakout Sessions

From the March 2017 ACT Meeting

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The ACT Meeting breakout sessions are full of specialized information that you can apply to both your agency specifically and the entire independent agency channel. Since the sessions are so rich, we figured you could use a summary of the main takeaways from each featured work group discussion, including Securities Issues, Strategic Future Issues/Changing Nature of Risk, Customer Experience, and Small Commercial Rating. 


Customer Experience Breakout Session

This work group is chaired by Claudia McClain (McClain Insurance) and Judy DeLaRosa (Chubb).


Security Issues Breakout Session

This work group is chaired by Steve Aronson (Aronson Insurance), and George Robertson (Rockingham Insurance).


Small Commercial Rating Breakout Session

This work group is chaired by Jim Armitage (Arroyo Insurance) and Susan LaBarre (Liberty Mutual).


Strategic Future Issues / Changing Nature of Risk Breakout Session

The Strategic Future Issues work group is chaired by Rick Morgan (WAHVE).

The Changing Nature of Risk work group is chaired by Steve Anderson (Steve Anderson Consulting), Jerry Fox (CoreLogic Insurance Solutions, and Rick Morgan (WAHVE)

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icon2march2017actmeeting.jpgFROM THE EDITOR: Breakout Session Slides are Now Available! If you would like to review or share the great points that were brought up by the presenters, click here.

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